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Privacy Policy

At QueenZera™, we value the trust you place in us. Protecting your privacy and safeguarding your personal information is part of our promise of authenticity and care.

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1. Information We Collect

When you interact with www.queenzera.com, we may collect:

  • Personal details: Name, email address, phone number, billing/shipping address.

  • Payment information: Processed securely through trusted gateways; QueenZera does not store full card details.

  • Browsing data: Cookies, IP address, and device information to improve your shopping experience.

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2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate updates, offers, and brand news (only if you opt‑in).

  • Enhance website performance and client experience.

  • Ensure compliance with legal and regulatory requirements.

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3. Sharing of Information

  • QueenZera does not sell or rent client data.

  • Information may be shared with trusted service providers (e.g., courier partners, payment processors) solely to fulfill your order.

  • We may disclose information if required by law or to protect our rights.

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4. Data Security

  • We employ industry‑standard encryption and secure servers.

  • Access to client data is restricted to authorized personnel only.

  • While we strive for complete security, no online transmission is entirely risk‑free.

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5. Cookies & Tracking

  • Cookies help us personalize your experience and analyze website performance.

  • You may disable cookies in your browser, though some features may not function optimally.

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6. Your Rights

  • You may request access, correction, or deletion of your personal data.

  • You may opt out of marketing communications at any time.

  • For assistance, contact queenzera.luxury@gmail.com.

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7. International Clients

If you are shopping from outside India, your data may be transferred and processed internationally in compliance with applicable laws.

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8. Updates to Policy

QueenZera reserves the right to update this Privacy Policy. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the updated terms.

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